Surya Prakash Bhagat (Last Active: 2 years ago)

Information Systems(MIS)-Manager

Profile Status(Active)

******************@*****.*** (Verified)

********** (Verified)

2 - 3 Years Exp

3 - 4 lakhs Per Annum

Full Time

• Customer service management • Complaint handling & resolution • Strong computer and mathematical skills • Problem analysis and problem-solving • Good listener and communicator • Customer satisfaction enhancement Banking

Summary

Not Mentioned

Snapshot

Resume Headline: IT Software - Application Programming / Maintenance, currently living in New Delhi
Current Designation: Information Systems(MIS)-Manager
Current Company: Standard Chartered Bank
Current Location: New Delhi
Preferred Location: Delhi, Gurgaon, Noida
Industry: Banking/Financial Services/Broking
Functional Area: IT Software - Application Programming / Maintenance
Role: Team Lead/Tech Lead
Date of Birth: August 30th, 1990
Gender: Male
Key Skills: • CUSTOMER SERVICE MANAGEMENT, • COMPLAINT HANDLING & RESOLUTION, • STRONG COMPUTER AND MATHEMATICAL SKILLS • PROBLEM ANALYSIS AND PROBLEM-SOLVING • GOOD LISTENER AND COMMUNICATOR • CUSTOMER SATISFACTION ENHANCEMENT, BANKING
Total Experience: 2 - 3 Years Exp
Annual Salary: Rs. 3 lakh(s) 25 thousand(s)
Highest Degree: MCA
Phone: **********
Email: ******************@*****.***
Permanent Address: ***** ***** ******* ******, ***** *, ********** *******, ****** ****, *** *****, ***** ******, *****
Marital Status: Not Mentioned

Education

Masters Education

Post Graduation:MBA/PGDM
Post Graduation Type: Correspondence/Distance learning
Post Graduation Specialization:Information Technology
Post Graduation University/Institute:Amet University
Post Graduation Year:January 1st, 2014 To July 31st, 2016
Post Graduation CGPA / %:70

Skill Set

Skill Name Version Years Months
• Customer service management Not Mentioned 39
• Complaint handling & resolution Not Mentioned 33
• Strong computer and mathematical skills • Problem analysis and problem-solving • Good listener and communicator • Customer satisfaction enhancement Not Mentioned 33
• Decision-making • Stress tolerance • Documentation & Presentation • Sales & margin improvement • Multi-Tasking • Excellent interpersonal and communication skills Not Mentioned 00
Banking Not Mentioned 35

Work Experience

Current Employer

Employer Name:Standard Chartered Bank
Employer Designation:Information Systems(MIS)-Manager
Annual Salary:3 Lakhs and 25 Thousands
Employer Notice:1 Months
Duration:August 1st, 2014 To Till Date
Employer Job Profile:The Primary role of the E-Banking specialist is to provide online banking end user support. The electronic banking specialists will also provide both user support and maintenance for positive Pay bill Payment, E -Statement and with a primary focus in Remote Deposit.

Additional information

Desired Job Information

Job Type:Permanent
Employment Type:Full Time

Affirmative Action

Categories:N/A
Physically Challenged:Yes

Work Authorization

Work Categories:N/A
Other Countries:N/A

Known Languages

Language Read Write Speak Proficiency
English Expert
Hindi Expert

Contact Details

Name: Surya Prakash Bhagat
Address: ***** ***** ******* ******, ***** *, ********** *******, ****** ****, *** *****, ***** ******, *****
Email: ******************@*****.***
Mobile: **********
Current Location: New Delhi
Twitter: Not Mentioned
Facebook: Not Mentioned
Google Plus: Not Mentioned
LinkedIn: Not Mentioned
Skype: Not Mentioned